How Easy is Quickbooks Premier to Use
what reviewers say
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What is QuickBooks Desktop Premier ?
QuickBooks Desktop Premier is an on-premise accounting solution that enables users to prints checks, pay bills and track expenses. The solution offers features including sales tracking, customer payment processing, payroll management, payroll taxes, invoice creation, job costing, purchase order management, transaction monitoring, inventory tracking and more. To cater to industry specific needs, QuickBooks Desktop Premier has five editions: Contractor, Nonprofit, Retail, Manufacturing and Wholesale and Professional Services. QuickBooks Desktop Premier accounting software includes pre-built reports, customized terminology and navigators for each industry. Organizations can control access to information by implementing individual user permissions and track expenses by c... read more
User Review Highlights
4.44
92 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5-
"Quickbooks is very easy to use. It is easy to go back and make corrections after the fact, if necessary."
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"QBD Premier is reliable, extremely fast and robust. The reports you need and the customization anyone would like."
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"I am really enjoy using QuickBooks Premier it's an easy-to-use system and keeps my accounts in one place. Our CPA has everything they need for the end of the year and it's a great time saver."
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"When a mistake is made, trying to find the mistake and fix it can be quite difficult. My Mistake: Figuring out what has to be voided or deleted before I can void or delete something else."
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"Don't blame software when MAJORITY of mistakes are done by Users NOT KNOWING WHAT THEY WERE DOING. MUST learn to use the software properly."
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"Numbers don't match time to time. It requires customer service but need to pay for software issues."
Read user reviews
How much does QuickBooks Desktop Premier cost?
Free version
Not Available
Which features does QuickBooks Desktop Premier offer?
Top QuickBooks Desktop Premier features and user ratings for each are:
This data is sourced from real user reviews, to provide you with unbiased context from people who actually use QuickBooks Desktop Premier .
Other Top Recommended Accounting Software
How easy is QuickBooks Desktop Premier to use and deploy?
QuickBooks Desktop Premier supports On-Premise deployment options, including: Windows , Linux .
Showing 1 - 5 of 88 reviews
Linh
Verified reviewer
Company size: 10,000+ employees
Industry: Accounting
Time used: More than 2 years
Professional accounting software with functions met the need of Small and Medium Businesses
QuicksBooks is probably the accounting standard for all small and medium businesses. The subscription fee is in the high-end but customer service is such an excellent addon when users can get in touch for support via instant chat or emails.
Pros
Easy to use by an accounting professional and easy to train the new team member. Delegation functions is very useful while the staff can perform almost all data entry tasks and the manager can review and approve transactions to preserve the uniformity of the accounting books. Cloud-based data allows all staff to work remotely. Connection is always reliable and easy to set up. Reporting features are customizable to serve multiple purposes (specific account, tax, or audit).
Cons
Billing and invoicing, even cost extra in subscriptions, are not straightforward and still require a lot of manual processes.
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Not for the long-haul (canadian version)
Pros
Ease of use, and very quick to learn. This version allows up to 5 concurrent users. The audit trail and stock reports are very user friendly with plenty of filters. Expect a very quick turnaround training new staff and getting them up to speed, as the interface and functionality is hard not to grasp. Since this is the premier version, I was not assigned an account rep. There is also a toll free line overseas for any technical/database bug issues. I did like the support for merchant services and the support given for if we were to upgrade. The only real (noticeable) difference between this and the enterprise version is slightly less options for role centre "customization" and being capped at 5 concurrent users. In the Canadian version, plugging in to SQL server is the way to go in order to obtain custom reports.
Cons
The role centers "handcuff" users to certain roles. When it comes to the general ledger, the "all-or-nothing" functionality doesn't allow the controller to shut off access to certain parts of the financials. Ideally, the controller should be able to define a role center to allow posting/viewing in certain account groups and not to others. Inability to approve and subsequently lock down POs and SOs. Once a PO/SO gets issued, a user with basic access can always change unit costs and quantities. This hinders the business' scaleability. The Canadian version no longer allows the user to compress the data file in previous periods. This may be frustrating for companies who rely on lengthy journal entries, as the database file size will exponentially grow. If you are a job shop (or project-based company), do not expect much in terms of job-cost reporting. The software is limited to populating a customer field when posting an expense. You will have to manually set up jobs as customers and instruct staff to classify expenses under the proper subgroup.
Company size: 1 employee
Industry: Real Estate
Time used: More than 2 years
Best available, still needs work
For the most part, it does what I need it to do. I do wish I could extend things like the Customer data to include additional names, addresses, phone numbers, and e-mail addresses. I also wish I had a way to account for fixed assets including location, purchase date and company, description, repairs, etc. I own rental properties (fixed assets) that contain appliances and need repairs, and are rented to customers, sometimes with more than one human I have to account for. I used to own an empty lot. It was rented. The lot does not/cannot receive mail. The tenant receives mail at their office -- which I did not own. QuickBooks does not enable me to select which address (shipping and billing) appears on invoices, so the tenant's office address is in the system. In the "owner hit by a bus" scenario, this is a problem as the address of the property I do own is not in the system, and the address in the system is not a property I own.
Pros
I like that I can purchase it outright and use it for several years. It is by far the most affordable solution compared to other options I've looked at. I like that for the most part my tax accountant works from reports I can generate with the program, so I don't have to do too much fiddling in Excel to produce the information he needs every year.
Cons
QuickBooks was not designed for my industry and while I have exploited every modification I can, it still comes up short in terms of the data I would like to collect and report on. I keep looking for an extending application but have not found one yet. One of the current problems that has caused me to turn to a 3rd party is that QuickBooks does not use SMS messaging for invoices (e-mail only). In most cases, my customers do not use e-mail but do want to pay online. This means that I have to invoice and accept payments through a 3rd party and causes opportunities for data entry errors because I have to hand enter the payments. I also run into problems with some of the defaults built into the system, such as bank account when I am accessing the register or reconciliation. If I am not careful, I start working with the wrong account. I have not found a way to assign the default account.
Reasons for choosing QuickBooks Desktop Premier
AppFolio is way too expensive. QuickBooks is less than $1,000 and I can use it for several years. AppFolio, smallest subscription is $3,000/year (annual subscription). Additionally while I would love to extend QuickBooks to meet my specific needs, AppFolio has too many fancy features that I do not need. For example, my tenants do not use email and do not have a use for a big, fancy tenant portal. I also do not need fancy marketing features.
Company size: 1 employee
Time used: More than 2 years
QB Premier Desktop
Quickbooks (QB) Premier is the top line version of QB and has many industries that it customized for. Sometimes you can buy one then select your industry in which you'll be lock in or buy the specific one for your industry. It's also the most expensive version of QB. The accountant edition is the Top line version and has access to all industries but it doesn't necessarily work that well when switching between industries. People using the 'cash basis' will find QB easy to use. Once you use the 'accrual' method along with invoicing, things get messy VERY EASILY! PEOPLE MUST LEARN HOW TO USE QB PROPERLY BUT DO NOT!! THE FAULT OF A MESSY QB FILE IS THE OWNER(S), NOT THE BOOKKEEPER/ACCOUNTANT! PAY SOMEONE TO FIX YOUR QB FILE IF POSSIBLE! Payroll module is available at an cost but it's NOT very good. Outsource to an external payroll company for payroll instead! When people say that they only use QB to track their expenses/income like a check book but DO NOT use it for anything else, then there's TROUBLE!
Pros
Relatively simple to use, though users MUST LEARN how to use QB PROPERLY!! Ready made Generic reports
Cons
EXPENSIVE! Garbage in, garbage out! Don't blame software when MAJORITY of mistakes are done by Users NOT KNOWING WHAT THEY WERE DOING!! MUST learn to use the software properly! Software support/life has been reduced to ~3 yr cycle. Online bank feeds don't work 100% so must pay attention to what is (not) imported from online banking account! Many features are BURIED within menus and submenus!! Client files are ONLY compatible with the previous yr's version instead of ALL Years versions (i.e. 2017 file may be opened in 2016 but not any older year versions) like it used to be YEARS ago! Compacting files do NOT work well as it screws up the beginning balance after it compacted and many client accounts are messed up as well. Need this feature to remove MANY Years worth of OLD financial data! Payroll module is available at an additional cost with an ANNUAL fee!
Company size: 2-10 employees
Time used: Less than 12 months
Quick books looks after (almost) everything I could possibly need for me to run a business, it is just taking me a bit of time to learn.
Overall, I am very happy with quick-books. I miss the simplicity of WAVE sometimes, but love how quick books manages my inventory, ordering needs, purchase orders, sales receipts, email, logo's, etc. I would probably have benefited from a class first. Having started using it, I would never go backwards again and give it up. It is part of the company now. One of us!
Pros
Pretty much everything needed to run a business is in quick books. Love how everything is mapped out on the home page. Was trying to run small business with "WAVE" and Excel. We were doing it but it was hard to keep track of everything. Love having a program that manages everything you could possibly need all in one place. Lots of help available on line (great), if you know what the problem is and where to look for the answer.
Cons
When a mistake is made, trying to find the mistake and fix it can be quite difficult. My Mistake: Figuring out what has to be voided or deleted before I can void or delete something else. Figuring out what the mistake was, knowing where to look for it ( I have entered a couple of entries twice. One as an invoice that was paid, and one as a sales receipt. When I was doing a search for the sale, because they were entered differently ...when I did a search for the sale amount both transactions wouldn't show at the same time. They only looked for INVOICE, or BILL etc- It wouldn't search for amount in two different ways of billing. Both of them had been deposited before I realized I was wrong. Boy did I spend a lot of time 1st figuring out what had happened , then 2nd figuring out how to fix it so everything reconciled. There is a lot of "help" available on line, so long as you know what you are looking for. Would be great if there was free learning available on line in video form to watch while you do.
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Source: https://www.softwareadvice.com/ca/accounting/quickbooks-desktop-premier-profile/
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